Who is CHOHS Ltd?
CHOHS Ltd is an occupational health provider acting on behalf of your employer. Occupational health helps to keep individuals fit and healthy, both physically and mentally, at work and aids in returning to work.
What information is collected?
CHOHS Ltd collect both personal and sensitive information including some or all of the following information where relevant and necessary:
- Date of birth
- Job title
- Relevant medical, personal, and job history
- Health assessment results
- Medical records (if relevant)
Who is collecting it?
Our health professionals will collect the information. Depending on our schedules clients may interact with different specialist members of the team from time to time. However, we are all professional and qualified individuals in our field.
How is it collected?
The information is collected mainly from you, from assessments either on the phone or in person. Some information will also be obtained from your employer where necessary, such as when they make a referral for our services.
Why is it being collected?
The information we collect is to help keep you healthy and safe whilst at work, or to help aid in your safe return to work.
What is the lawful basis for processing the information?
We seek to process your information with your consent. We are a provider who likes to read through our report with you before we send it out. However, under the General Data Protection Regulations (GDPR) we can lawfully process your information where ‘Processing is necessary for the purposes of preventative or occupational medicine, for assessing the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or management of health or social care systems and services on the basis of Union or Member State law or a contract with a health professional’.
How will it be used?
The information we collect is used to monitor your health and to help you to be safe and healthy at work. The information we collect will be used to write reports to your employer, to keep them informed about your health, to help them make decisions, to best offer you a safe working environment, and to maintain legal employment health requirements.
What are the interests of the Data Controller?
The interests of the Data Controller are to obtain the information needed to offer the best occupational health support. All members of CHOHS Ltd team have signed confidentiality agreements.
Who will the data be shared with?
Your data will be shared where necessary with members of the CHOHS Ltd team, your employer, and external providers if specialist support is required. Your information is only shared to support in keeping you healthy and safe whilst at work, and/or to help aid in your return to work. You employer will only receive information relevant to them and your occupational health records are private and confidential.
How long will my data be kept?
Our retention periods, for records held at CHOHS Ltd, are 40 years for COSHH assessment data, and 6 years from final contact for general health records. You will need to consult with your employer if the data is kept on site with them or they change providers.
What will the effect be on me?
We hope that by collecting this information we can help both you and your employer to make the best decision in regards to your health and wellbeing in the work place.
What are an individual’s rights?
Under GDPR (May 2018) your rights are as follows:
- The right to be informed how we use personal data
- This privacy notice is used to inform you of how we use your personal data. However, if you have any questions please contact us at any time on the details below.
- The right to access your personal data
- If you would like to access your personal information we hold, please send a subject access request in writing via email or post (contact details below).
- The right to be forgotten and have your data deleted in specific circumstances
- This right only applies when there is no compelling reason for its continued processing
- or the personal data was unlawfully processed (i.e. otherwise in breach of the GDPR).
- The right to data portability to transfer your data to another service provider
- This right applies:
- to personal data you provided
- where the processing is based on your consent
- and when processing is carried out by automated means
- This right applies:
- The right to have information corrected if it is out of date, incomplete or incorrect
- If this is the case then please do contact us as soon as possible, including if your contact details change.
- The right to object to, or stop, your data being processed on certain grounds
- This is mostly aimed at marketing and research purposes
- You have the right to object to:
- processing based on legitimate interests or the performance of a task in the public interest / exercise of official authority (including profiling);
- direct marketing (including profiling); and
- processing for purposes of scientific/historical research and statistics.
- We can carry on processing the information if:
- We can demonstrate compelling legitimate grounds for the processing, which override your interests, rights and freedoms or
- The processing is for the establishment, exercise or defence of legal claims.
- The right to restrict processing, meaning you can request that your data is only kept on file and not used for processing
- This right in these situations:
- You contest the accuracy of the personal data, meaning processing must be restricted until the accuracy of the personal data has been verified.
- Where you objected to the processing, and we are considering whether our organisation’s legitimate grounds override yours.
- When processing is unlawful and you oppose erasure and request restriction instead.
- If we no longer need the personal data but you require the data to establish, exercise or defend a legal claim.
- Rights in relation to automated decision making and profiling, meaning that in some cases individuals have the right not to be subject to a decision that is based on an automated process.
- CHOHS Ltd does not use automated decision making or profiling. Our recommendations are formed from the information we receive and only our opinion.
- This right in these situations:
If you have a concern or complaint
If you do have any concerns, worries, questions, or complaints about the process then please contact one of the CHOHS Ltd team or speak to the representative from your company dealing with your case. If you feel it relevant you can also complain to the Information Commission Authority (ICO).
CHOHS Ltd contacts:
T: 0117 962317